MEET OUR SUPER FRIENDLY STAFF
Shelley – Owner & Founder
Shelley - Owner & Founder
Shelley has always believed in creating a pet care experience that feels like an extension of your family. At Chris's Dog Hotel No Cages Luxury Pet Resort, her mission is to ensure every dog feels safe, loved, and right at home. For over 30 years, Shelley has built her business on trust, compassion, and lasting relationships-with both dogs and their owners.
A dedicated member of her community, Shelley gives back through yearly and ongoing donations, supporting local causes like the Quinte Humane Society and community food drives. She leads a highly experienced team committed to excellence, constantly expanding their knowledge through continued education and specialized training.
But above all, Shelley and her team share the most important quality of all: a genuine, wholehearted love for dogs. That love shines through in every walk, tail wag, and joyful bark from the moment your dog arrives.
Maddie – Pet Care Assistant
Maddie – Pet Care Assistant
Hi everyone! I’m Maddie, and I’m so excited to be part of the amazing team at Chris’s Dog Hotel No Cages Luxury Pet Resort. I come from a background in animal care with years of hands-on experience working with horses, and I’ve been a lifelong dog owner. Alongside that, I’ve completed several months of professional training focused on canine care and behavior.
For me, this isn’t just a job—it’s a lifestyle. I’m truly passionate about animals and feel lucky to spend my days caring for your beloved pets. I can’t wait to meet you and your wonderful dogs!
Frazer – Canine Specialist
Frazer – Canine Specialist
For over 12 years, Frazer has been a dedicated and valued member of the Chris’s Dog Hotel No Cages Luxury Pet Resort team. He works closely with Shelley and the staff, bringing extensive knowledge and hands-on experience in canine behavior and care. Frazer holds multiple certifications in dog training, body language, and behavioral assessment. His calm, confident approach makes him a favorite among both dogs and their owners, and his contributions are an essential part of the warm, trusted environment we provide every day.
Grace – Pet Care Specialist
Grace – Pet Care Specialist
Grace has been a dedicated member of the Chris’s Dog Hotel No Cages Luxury Pet Resort team, supporting us in both full-time and part-time roles. With many years of hands-on experience in pet sitting, dog grooming, and training, Grace brings versatility and deep knowledge to every aspect of canine care. Always ready to lend a hand when needed, she’s a reliable and compassionate presence at the resort. Grace’s calm, friendly nature makes her a favorite among our team—and the dogs absolutely adore her!
Our Story & More info about our Pet Sitting services.
For over 30 years, we've been the trusted experts in dog care—because your best friend deserves the very best.
Let Chris’s Dog Hotel No Cages Luxury Pet Resort, proudly serving Belleville and Trenton, be your trusted choice for premium pet sitting and doggy daycare services.
Since opening our luxury pet sitting resort in 1995, we’ve learned a lot about what dogs—and their owners—truly value. When creating our doggy daycare and boarding facility, we built everything around three core principles that continue to guide our success: health, family, and love.
Health
We understand how essential health is—not just for us, but for our pets too. At Chris’s Dog Hotel No Cages Luxury Pet Resort, your dog’s physical and mental well-being are top priorities. Through daily play, socialization with other dogs, and positive interaction with our caring staff, your pet will stay active, engaged, and happy.
Family
We strive to be more than just a service—we want to be an extension of your family. Just as you would trust a loved one to care for your dog, you can trust us to provide a safe, loving, and dependable environment. Building meaningful, long-term relationships with both pets and their people is at the heart of what we do.
Love
While training, education, and experience matter, the most important ingredient in exceptional pet care is love. At Chris’s Dog Hotel No Cages Luxury Pet Resort, every team member shares a deep and genuine love for dogs—and it shines through in everything we do. We treat every guest like one of our own, with compassion, joy, and plenty of tail wags.
Shelley has always shared a deep bond with her community, and she believes in giving back in meaningful ways. For the past 15 years, she has been a proud supporter of the Quinte Humane Society through regular donations. Around the holiday season, Shelley has also led annual food drives for over 20 years. In 2021 alone, she collected an incredible 2,000 pounds of non-perishable food, which was donated directly to the Quinte West Firefighters in Trenton. Her love for her community is evident in everything she does, and she remains committed to doing her part wherever she can.
Proudly serving families and their pets across Belleville, Trenton, Brighton, Picton, Napanee, Frankford, Tweed, Marmora, Colborne, Stirling, Wellington, Corbyville, Deseronto, and Campbellford.
We Have Believed For Over 30yrs... that your dog deserves a vacation too.
THE TRUE NO CAGE PET RESORT
The team at Chris's Dog Hotel No Cages Luxury Pet Resort takes pet sitting to a whole other level of pet care. We are the areas original luxury pet resort that has been operating for over 27 years. From Monday to Sunday we are open 7:00 am to 7:00 pm for pick ups and drop offs. We are also open 365 days a year.
We accept all breeds of dogs except the ones listed below due to the type of Pet Resort we have, being a NO CAGE facility and that is my philosophy we have no separate quarters.
We Cannot Take: Pit Bulls as they are not legal in Ontario, (full or part). Breeds that are to large for our facility. We have found over 27 years in the pet industry that some breeds tend not to mix well with most other breeds of dogs at all times and can cause the most bodily damage: Cane Carso, King Chows, Bull-mastiff, American Bull Terrier, English Bull Terrier, Blue Blood Bulldog.
THE DIAMOND STANDARD:
Requirements that must be met to Board/Daycare at Chris's Dog Hotel No Cages Luxury Pet Resort:
- Your pet must be fixed and be up to date on all shots such as kennel cough and parvo.
- Your pet must have flea and tick treatment year round from a veterinarian only.
- Your pets nails must be trimmed by a Groomer or Vet only.
- Your pet should be groomed on an ongoing basis (every 2 to 3 months by your professional groomer only.)
- Your pet must get along well with other dogs, and be house trained.
- No bad chewing habits or barking habits.
- Your dog cannot use its teeth to play, and what we mean by that is, using their teeth on another dog's neck/body to pin them down, we do not allow that kind of play in our facility.
- There is a mandatory meet and greet and then we follow that up with a mandatory daysit assessment. If your furball passes, your pup will receive a Certificate of Pass.
Items to bring: Pet food or treats in a sealed container, an unbreakable bowl, and medication in a sealed container if it applies. All blankets, beds, toys are provided by the Pet Resort
- For two nights boarding or more, we operate similar to a hotel - if your dog is checked out before 2pm you will not be charged for that day, but if you pick up anytime after 2pm you will be charged a DayCare fee, plus HST.
HOW WE RUN OUR PET RESORT WITH ONLY SAFETY AND LOVE IN MIND .
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DOG PLAY & SIGNS TO WATCH FOR!!!
We are proudly Cage Free here at Chris’s Dog Hotel. Because the dogs are together all the time both inside and out, our Staff is very vigilant with playtime and rest time not getting out of hand. We have a wide variety of breeds here from Yorkie's and Shih-tzu’s to Golden Retrievers and German Shepherds.
Our Staff take a ton of pictures every day both sleeping and action shots and never is there any rough or questionable dog play. We do not edit or crop out questionable play shots because we don’t have to. Our screening process is such that we only accept calm well balanced dogs into our pack. Your fur child be it 5 or 80 lbs will always be monitored when playing/resting.
The below actions of play are never allowed here as the safety of our clients is our most important goal.
* Questionable dog play:
Staff are trained to watch closely for this behaviour and will intervene if this play escalates.
* Scuffling: If one dog is always being picked on and there is more than one other dog involved, this should be stopped.
* Tug with each other: This is fine, but watch out for body stiffening, growling, intense stares, enlarged pupils and intent. It could be a sign of possessive aggression.
* Stalking: This is a questionable one, some dogs stalk as part of a play sequence but it is often the first stage of a prey sequence or body slam.
Inappropriate dog Play: Any of the below behaviours are immediately stopped but because of our screening process most of this behaviour is never seen here.
* Biting of the neck or other parts of the body, grabbing.
* Barking at the other dog, especially in their faces. If it appears that the dog is “bullying” the other dog into play, then it is best not to let him do this. Puppies often do this. Do not let them, it is dangerous, they could get “told off”
* General over arousal and escalation of play.
* Humping, this is done by both sexes, it does not mean sex, it is often a sign of anxiety, it is not an appropriate way to elicit attention in this way, it is more reflective of a narrow repertoire of behaviours to get attention and it can be self soothing. It is not appropriate for your dog to approach others (particularly unfamiliar dogs) in this way, it is likely to end up in a fight.
* Air snaps. This is a way of the dog signalling intent, wanting to increase distance and it is not an actual bite, this is the next stage of the repertoire if the dog is not listened to. Listen to the dog. Why is the dog doing it? What is the context?
* Standing with his/her head over the other dogs shoulders. This is provocative, confrontational and rude. This is similar to bullying and you should call your dog immediately in this situation before it escalates.
* Body slamming. NO WAY. Not appropriate.
* Putting other dogs on their backs with mouths around the neck of the other dog and holding him to the floor.
* Dogs forming a gang. This is often attributed to them forming a pack. It is more likely to be a form of emotional contagion especially when a group of familiar dogs “crowd” another dog. This is intimidating and should be stopped.
Having your dog be balanced and taught appropriate play will make everyone happier.
We Are Only a Woof Away! So Call And Visit Our Doggy PlayGround & WaterPark! You'll Be Rejoicing Over Our Doggy Spa Lounge. Serving Belleville, Trenton Ontario!
TOUR FRIENDLY
Did Someone Say Pool Party? Calling all dogs... Come & play in our exclusive Doggy PlayGround & WaterPark, and we have 5 Pools! We have been established for over 27 years, and our luxury pet resort was built with one thing in mind: LUXURY no cage dog boarding and doggy daycare!
We offer a variety of services including luxury pet sitting, doggy daycare, and we even have an exclusive Doggy Water Park! Our doggy guests get continual love, care, and supervision throughout their stay at Chris's Dog Hotel No Cages Luxury Pet Resort. All of our activities are completely supervised with a well-trained staff to ensure a safe experience for your pet.
DOGGY DAYCARE, PET SITTING AND BOARDING HAS NEVER LOOKED BETTER:
What our Boarding and Doggy Daycare has to offer: No Cages, Staff around the clock 24/7, that means they are never left alone for 1 minute.
We have a state-of-the-art Doggy Spa Lounge. With an Oasis like setting with grass and gardens throughout, we like to call our outdoor area the Doggy PlayGround & WaterPark.
We are the only Luxury Pet Resort in Trenton/Belleville that has a Doggy WaterPark, plus toys-toys-toys and more toys, we always have news of more exciting things to come.
In 2017, we added 4 wading pools, along with red, blue, yellow tractor tires that the dogs love to climb/run around, we've built a Doggy Platform for even more agility play time, we also have the very popular game Tetherball that all the dogs really enjoy, we added two Doggy Ball Pits and a one-of-a-kind Doggy Tunnel. You can find many of these stunning images in the Photo Albums, it's a must see!!!
My staff and I strive everyday to push ourselves to maintain the Diamond Standard in Pet Care Service in the Trenton and Belleville area, while always trying to come up with new ideas to help make every fur babies stay with us only the very best experience possible for both pets and their people.
SLEEPING ARRANGEMENTS AT THE ONLY DOGGY SPA LOUNGE IN QUINTE:
Pack dogs love to cuddle up and sleep together. Those dogs within my/your home will choose most likely to share bed space and nestle/cuddle up together. Dogs do this in order to gain warmth, comfort, companionship and protection. Now even when the dog is getting older, dogs or “siblings” often love to sleep curled/cuddle up against each other for comfort and security. Humans sleep together, why wouldn't dogs sleep together? And that's exactly what Chris's Dog Hotel No Cages Luxury Pet Resort has been providing to each and every Fur-Baby in our care. Hence the very reason why we are a "No Cage" facility.
EXCITING NEWS:
We Have Introduced a Certificate of Pass.
After the initial Meet and Greet, we follow it up with a mandatory daysit assessment, this is to ensure that the dog/dogs get along very well with all the other furbabies, and whether they are trained, calm, well behaved, no excessive barking, no destructive chewing habits, and house trained. If your dog/dogs pass the Doggy Daycare Assessment, you will receive a Beautiful Congratulation Certificate of Pass. We will then take a photo of you and pet/pets holding the Certificate, shortly after, we will post that on Social Media.
A NATURAL HABITAT = HAPPY PUPS:
Nature Is Your Dog's Natural Habitat. We promise to never switch to very hot plastic grass, nor will we ever cement our natural habitat to make things easier for us. That is our promise to you!
HELP US KEEP THE DIAMOND STANDARD IN PET CARE:
- Chris's Dog Hotel No Cages Luxury Pet Resort is asking so as not to cause costly damage to materials, that ALL dogs nails be trimmed before coming, or that they've just been trimmed in the last couple of weeks before coming to our Luxury Pet Resort. Just like we require all up to date shots, including kennel cough, flea and tick year round from Vet only, we also require that your dog is groomed on an ongoing basis, example: every 2 to 3 months, if you do more, that's great with us.
- Please help us by doing your part in helping us keep the Diamond Standard, and in keeping the Doggy Spa Lounge in tip-top shape.
- We thought of every aspect in the building/creation of the Doggy Spa Lounge, and believe me, we didn't miss a thing, but still we need your co-operation in making this space successful.